Privacy Policy

1. Introduction

jilib b ("jilib b," "we," "us," or "our") is committed to protecting the privacy and personal data of all users of the jilib b online casino platform (the "Platform"). This Privacy Policy describes how jilib b collects, uses, stores, shares, and protects your personal information when you access or use the Platform, including our website, games, and all related services.

This Privacy Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines. It should be read together with our Terms & Conditions and Responsible Gaming Policy.

By registering for a jilib b account, accessing the Platform, or otherwise providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

2. Personal Data We Collect

jilib b collects only the personal data that is necessary for the purposes described in this Privacy Policy. The categories of personal data we collect include:

2.1 Identity & Contact Information

• Full legal name as it appears on your government-issued ID
• Date of birth (for age verification — you must be 21 or older)
• Residential address (including city, province, and postal code)
• Email address and mobile phone number
• Government-issued identification documents (e.g., Philippine passport, SSS ID, PhilHealth ID, driver's license)

2.2 Financial Information

• Payment method details (e.g., GCash account number, PayMaya account, BPI, BDO, or Metrobank account details)
• Transaction history, including deposits, withdrawals, and wager records
• Source of funds documentation where required by AML regulations

2.3 Account & Gaming Activity

• Username and account preferences
• Game history, betting patterns, and session data
• Bonus and promotion usage records
• Responsible gaming settings and self-exclusion records

2.4 Technical & Usage Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Pages visited, features used, and time spent on the Platform
• Cookie identifiers and session tokens

2.5 Communications Data

• Records of your communications with jilib b customer support
• Feedback, survey responses, and complaint records

3. How We Collect Your Data

jilib b collects your personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical and usage data collected automatically when you access the Platform, including through cookies, log files, and analytics tools.
• Third-party sources: Identity verification data from KYC service providers; fraud and AML screening data from compliance partners; payment confirmation data from GCash, PayMaya, BPI, BDO, and Metrobank.

4. How We Use Your Personal Data

jilib b uses your personal data for the following purposes:

5. Legal Basis for Processing

jilib b processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our contract with you — i.e., to operate your jilib b account and deliver our gaming services.
• Legal obligation: Processing required to comply with applicable Philippine laws, including PAGCOR regulations, AML laws, and tax obligations.
• Legitimate interests: Processing for fraud prevention, platform security, and service improvement, where these interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have given your explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing & Disclosure

jilib b does not sell your personal data. We may share your data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

6.1 Service Providers

Third-party vendors who assist in operating the Platform, including KYC and identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), IT infrastructure providers, and customer support platforms. All service providers are contractually bound to process your data only on jilib b's instructions and in accordance with applicable data protection laws.

6.2 Regulatory & Law Enforcement Authorities

jilib b may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other Philippine government authorities where required by law, court order, or regulatory directive. Such disclosures will be made only to the extent legally required.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of jilib b's business, your personal data may be transferred to the acquiring entity, subject to equivalent data protection commitments.

6.4 With Your Consent

jilib b may share your data with other third parties where you have given your explicit prior consent to such sharing.

7. Cookies & Tracking Technologies

jilib b uses cookies and similar tracking technologies to operate and improve the Platform. The types of cookies we use are:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session authentication cookies and security tokens. These cannot be disabled without affecting Platform functionality.
• Functional Cookies: Remember your preferences, such as language settings and game display options, to personalize your jilib b experience.
• Analytics Cookies: Help us understand how players use the Platform — which games are most popular, how long sessions last, and where users encounter issues. This data is aggregated and anonymized.
• Marketing Cookies: Used to deliver relevant promotional content about jilib b. These are only set with your consent.

You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the jilib b Platform.

8. Data Retention

jilib b retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting requirements. Specific retention periods include:

• Account data: Retained for the duration of your account and for a minimum of five (5) years after account closure, as required by PAGCOR and AML regulations.
• Transaction records: Retained for a minimum of five (5) years in accordance with Philippine AML and tax laws.
• KYC documents: Retained for the period required by applicable regulations, typically five (5) years from the end of the business relationship.
• Marketing data: Retained until you withdraw your consent or opt out of marketing communications.
• Technical logs: Typically retained for up to twelve (12) months for security and fraud prevention purposes.

When your personal data is no longer required, jilib b will securely delete or anonymize it in accordance with our data retention procedures.

9. Data Security

jilib b implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the jilib b Platform.
• Encryption of sensitive data at rest, including financial information and government ID details.
• Role-based access controls ensuring that only authorized personnel can access personal data, and only to the extent required for their specific role.
• Regular security assessments, penetration testing, and vulnerability scanning of the Platform.
• Multi-factor authentication for administrative access to systems containing personal data.
• Staff training on data protection obligations and security best practices.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jilib b will notify the National Privacy Commission and affected individuals in accordance with the requirements of the Data Privacy Act and NPC Circular No. 16-03.

10. Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jilib b:

• Right to be Informed: The right to be informed about how your personal data is collected and processed — which this Privacy Policy fulfills.
• Right of Access: The right to request a copy of the personal data jilib b holds about you and information about how it is processed.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format and to transmit it to another controller, where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe jilib b has violated your data privacy rights.

To exercise any of these rights, please contact jilib b's Data Protection Officer as described in Section 13. We will respond to all verified data subject requests within thirty (30) days, as required by the DPA.

11. Children's Privacy

The jilib b Platform is strictly intended for adults aged 21 years and older, in accordance with Philippine law and PAGCOR regulations. jilib b does not knowingly collect personal data from individuals under the age of 21.

If jilib b discovers that personal data has been collected from a person under 21 years of age, we will immediately close the associated account, void any transactions, and securely delete all personal data collected from that individual. If you believe a minor has registered on the jilib b Platform, please contact us immediately.

12. Updates to This Privacy Policy

jilib b reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or regulatory requirements. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered members via email or an in-platform notification.

We encourage you to review this Privacy Policy periodically to stay informed about how jilib b protects your personal data. Your continued use of the Platform following any update constitutes your acknowledgment of the revised Privacy Policy.

13. Contact Us & Data Protection Officer

jilib b has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act and this Privacy Policy. If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact our DPO:

For general support inquiries, you may also contact our customer support team at: support jilib-b.com

If you are not satisfied with jilib b's response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines through its official channels.

This Privacy Policy was last updated on January 1, 2026. The version published on this page is always the current and binding version.